Agent maritime FAQ

We answer your questions.

He is appointed by the shipowner/charterer.

YES. They need the services of an agent who has knowledge of the area and its environment. He has contacts and partners that allow him to cover a wide range of client requests.

NO. The maritime agency operates 24/7. Outside of agency opening hours, an agent is available by phone on a dedicated line or by email.

NO. The agent also provides service to the crew, taking care of crew changes, hotel and transportation reservations, and can also handle visa requests.

NO. The agent also works with the captain, port services (pilot station, port authorities, handling...), receivers, customs service, suppliers...

The maritime agent is remunerated through agency fees, invoiced on the vessel's port account and sent to the client as quickly as possible after the vessel's departure.

Where to find and contact us?

A team of professionals present on the Côte d'Opale coast is at your disposal at the Port of Calais (O3 car park), at the Tunnel as well as at the Calais Truck Stop car park.