Who is the shipping agent appointed by?
He is appointed by the owner / charterer.
Are ships required to have an agent?
Are ships required to have an agent? YES. They need the services of the agent, they have vital knowledge of the field and its environment. Ship's agents have the contacts and partners enabling them to cover a large majority of his client's requests.
Does the shipping agency have specific hours?
NO. The shipping agency operates 24/7. Outside of agency opening hours, an agent is available by phone, a dedicated phone line, or by email.
Does the shipping agent only provide a service for ships?
NO. He also provides a service to the crew, including taking care of crew changes, hotel reservations and transport, he can also apply for visas.
Is the shipping agent only in contact with the shipowner?
NO. He also works with the captain, the port service (the pilot station, the port authorities, handling ...), the receivers, the customs service, the suppliers ...
What are the ship's prerequisites to ensure its arrival?
The shipping agent needs:
- The ship's particulars (characteristics of the ship)
- Insurance certificates
- Du formulaire ISPS
- The waste certificate (MARPOL)
- The crew / passenger list => the passenger list is mandatory if a commercial vessel has passenger (s) on board. - the list of on-board bonded stores.
How do you pay?
The shipping agent is remunerated through agency fees, billed to the ship's disbursement account which is sent to the customer as soon as possible after the ship's departure.
What types of vessels do you assist?
We are able to assist all types of ships: bulk carrier, cable, bunker barge, tug, tanker etc.